- The transformative potential of AI-enabled personalization(2023)
Authors: Khalid Mehmood, Katrien Verleye, Arne De Keyser, Bart Larivière
Number of pages: 1
- The transformative potential of personalization in a data rich world(2022)
Authors: Khalid Mehmood, Katrien Verleye, Arne De Keyser, Bart Larivière
Number of pages: 1
- The transformative potential of personalization in a data rich world(2022)
Authors: Khalid Mehmood, Katrien Verleye, Arne De Keyser, Bart Larivière
Number of pages: 1
- Boosting perceived customer orientation as a driver of patient satisfaction(2021)
Authors: Arne De Keyser, Sophie Vandepitte, Jeroen Trybou
Pages: 225 - 231
- Making personalization work : a review of 45 years of personalization research and its customer outcomes(2020)
Authors: Khalid Mehmood, Katrien Verleye, Arne De Keyser
Number of pages: 1
- Customer intentions to invoke service guarantees: does excellence in service recovery, type of guarantee, and cultural orientation matter?(2014)
Authors: Yves Van Vaerenbergh, Arne De Keyser, Ranaweera Chatura, Sigala Marianna
Pages: 45 - 62
- Optimizing the offline marketing expenditures for different segments of online consumers
Authors: Arne De Keyser, Jochen Becker, J Medjedovic
Number of pages: 1
- Understanding and managing the customer experience
Authors: Arne De Keyser
Number of pages: 1
- It's not your score that matters : the importance of relative metrics
Authors: Arne De Keyser, Timothy Keiningham, Lerzan Aksoy, Alexander Buoye, Luke Williams, Roland T. Rust, Ming-Hui Huang
Pages: 166 - 181
- A taxonomy of service delivery systems: contrasting the customer and provider perspective
Authors: Arne De Keyser
Number of pages: 1