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Project

Evaluation of the reorganization of the volunteering support service of an NGO (11.11.11).

Two years ago, 11.11.11, a Belgian NGO for co-operative development, has reorganized its volunteer support service. 11.11.11. asked HIVA to evaluate whether the objectives set forward at the time of the reorganization, have been met and whether it has led to negative side effects. The evaluation has to result in recommendations for the optimization of the operation of the service. Online surveys (among collaborators and volunteers) will be organized, as well as in-depth interviews with all collaborators and a focus group with volunteers.
Date:1 Jan 2013 →  30 Jun 2013
Keywords:ngo, Volunteering, Voluntary support service, Evaluation