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Publication
Customer Experience Management in the Age of Big Data Analytics: A Strategic Framework
Journal Contribution - Journal Article
Journal: Journal of Business Research
ISSN: 0148-2963
Volume: 116
Pages: 356 - 365
Publication year:2020
BOF-keylabel:yes
IOF-keylabel:yes
BOF-publication weight:3
CSS-citation score:3
Authors:International
Authors from:Higher Education
Accessibility:Open