Het Ontwerp van Civiele Beeldschermen in de Publieke Ruimte voor Mens-Data Interactie

The potential of public displays, i.e., screens situated in (semi-)public spaces, to make information more broadly accessible and facilitate a local dialog is becoming widely recognized. However, designing civic public displays that successfully do so involves tackling key challenges that impact their potential to deliver insight and spark social interaction. This dissertation investigates these challenges specifically of civic public displays for human-data interactions in which people are placed at the center. Based on five studies using real-world deployments, we consider challenges related to the role of the content, interaction, display materiality, context, and the involvement of stakeholders in the deployment process. Each case study focuses on a combination of these challenges and contains the design, in-the-wild deployment, and mixed-method evaluation of public displays. These studies emerged from a combination of academic research projects and practice-based commissions. Together, they enabled us to reveal the true requirements and potential impact of civic public displays, from the perspective of both citizens and civic organizations. This dissertation offers contributions in three ways: the design of the created prototypes themselves, their mixed-method evaluation with real users in real settings, and the formulation of design considerations through a civic public display framework. With these contributions, we aim to bring public displays closer to fulfilling their unique potential in civic engagement actions.

Publication year:2022

Accessibility:Open