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Publication

How to deal with online consumer comments during a crisis? The impact of personalized organizational responses on organizational reputation

Journal Contribution - Journal Article

Journal: COMPUTERS IN HUMAN BEHAVIOR
ISSN: 1873-7692
Volume: 75
Pages: 619 - 631
Publication year:2017
BOF-keylabel:yes
IOF-keylabel:yes
BOF-publication weight:2
CSS-citation score:1
Authors:International
Authors from:Higher Education
Accessibility:Closed