Publications

OBJECTIVES: The aims of the study were to evaluate whether the Healthy Working Approach was implemented as planned and to gain insight into perceived positive outcomes and barriers and facilitators to the implementation. METHODS: We conducted a mixed methods process evaluation on a team-based approach for sustainable employability of long-term care workers. We examined context, recruitment, reach, dose delivered, dose received, fidelity, ...

Purpose – Revitalisation of Quality of Working Life (QWL) research points to non-standard work such as remote platform work as a compelling setting where research on QWL is needed. Whereas the literature on working conditions in remote work platforms is rich, knowledge on the topic is fragmented. This systematic review aims to synthesize and integrate findings from existing literature, to offer an encompassing and multidimensional understanding ...

Digital platforms provide many workers with vital income and offer the promise of flexible work, and yet also contribute to experiences of precariousness and exploitation, particularly with regard to pressures to undertake unpaid work. This article explores why unpaid labour is necessary and what drives its extent and form among diverse types of digital platforms. We theorize two ideal types of ‘open’ and ‘closed’ socio-technical platform ...

This article develops understanding of gendered precarity in project work by considering how transfer of risk from employer to worker is shaped by the contextual pressures of state policy and organization of the industrial field. The focus is the organization of project work as a condition underpinning the shifting of this risk in a mature field of precarious employment, the cultural and creative industries (CCIs). Our empirical exploration in ...

As end-users, employees appropriate technologies. Technology appropriation is generally conceived as a covert phenomenon. In particular, alternative ways and new purposes for which employees deploy technologies tend to remain hidden. Therefore, the potential of technologies as a source of organizational improvements may remain undisclosed. Continuous improvement (CI) programs, in contrast, are explicitly oriented at disclosing organizational ...

In 2020, Covid-19 was spreading quickly in nursing homes, leading to numerous challenges for care workers. We tell the story of Marieke, a devoted female care assistant working in a Belgian nursing home that is customer-centred in their organisational model. Her narrative provides poignant insights into the ‘work and life’ struggles and conflicts of a female care assistant facing the challenges of a model during the Covid-19 pandemic, which has ...

Despite the emergence of head-worn displays at work around forty years ago, few studies have appeared about their impact on job content. To investigate this, a systematic literature review was conducted on these devices and job content, defined as job demands and controls. In total, 3481 studies were identified using five scientific databases. After applying selection criteria, reference searches, citation tracking and an in-depth reading, 28 ...

Managers play a key role in shaping the service triangle and navigating stakeholder interests within this. In health care, labor shortages are prompting consideration of the consequences of care delivery for service users and staff. Here, the authors consider how senior nursing home managers tasked with balancing resident and worker interests manage tensions using work design. The findings identify a five-cluster typology, reflecting variations ...