Reexamining e-participation: systematic literature review on citizen participation in e-government service delivery KU Leuven
© 2017 AIS/ICIS Administrative Office. All Rights Reserved. E-government is becoming a mature research field thanks to the proliferation of papers about this changing paradigm. Among this research, the participation of citizens in e-government is a topic that has particularly stimulated numerous discussions. This participation (referred to as “e-participation”) is often reduced to the democratic participation of citizens in decision-making and ...