The Emergence of Empathy Through Designing for One

Designing for people with dementia can be seen as a wicked problem characterised by complexity in which there are “competing and often contradictory drivers, and scenarios in which there are multiple ‘correct’ answers to design problems” (Thorpe and Gamman, 2011, 219). The authors’ ways of working operate in this wicked micro space by focusing on an individual's capabilities, wishes, interests, …, and by designing for one; designing for an individual instead of sample user groups or the “generic” conditions of dementia. It is these empathetic relationships between a designer and a person with dementia that collaboratively define the design's direction.

ISBN:9781003095460

Jaar van publicatie:2022

Toegankelijkheid:Closed