AI adoption in public administration : perspectives of public sector managers and public sector non-managerial employees Universiteit Gent
Artificial intelligence (AI) is increasingly infusing various facets of society, including public administration. In this setting, public servants play a pivotal role in the adoption of new technologies. Using an experimental design, the present study investigated public sector managers' willingness to implement AI and public sector nonmanagerial employees' willingness to accept AI for various internal management purposes. Our findings point to ...