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Publication

Responding to negative hotel reviews : a cross-linguistic perspective on online rapport-management

Journal Contribution - Journal Article

Journal: DISCOURSE CONTEXT & MEDIA

ISSN: 2211-6958

Volume: 37

VABB Id: c:vabb:497881
DOI: https://doi.org/10.1016/j.dcm.2020.100430
WoS Id: 000571113200005
Handle: http://hdl.handle.net/1854/LU-8670701

Accessibility:Closed