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Publication

Mining batch activation rules from event logs

Journal Contribution - Journal Article

Batch processing refers to an organization of work in which cases are synchronized such that they can be processed as a group. Prior research has studied batch processing mainly from a deductive angle, trying to identify optimal rules for composing batches. As a consequence, we lack methodological support to investigate according to which rules human resources build batches in work settings where batching rules are not strictly enforced. In this paper, we address this research gap by developing a technique to inductively mine batch activation rules from process execution data. The obtained batch activation rules can be used for various purposes, including to explicate the real-life batching behavior of human resources; to determine the compliance between the prescribed and actual batching behavior; or to investigate the influence of alternative batching behavior on service levels. The evaluation of our technique using both synthetic and real-world data demonstrates its effectiveness. With this work we complement prescriptive research on batch processing with a descriptive technique that is empirically grounded in process execution data.
Journal: IEEE transactions on services computing
ISSN: 1939-1374
Issue: 6
Volume: 14
Pages: 1908 - 1919
Publication year:2021
Keywords:Batch processing, batch activation rules, batching logic, event log, process mining
BOF-keylabel:yes
IOF-keylabel:yes
BOF-publication weight:6
Authors:International
Authors from:Higher Education
Accessibility:Closed