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Publication

The role of empathy in crisis communication: Providing a deeper understanding of how organizational crises and crisis communication affect reputation

Journal Contribution - Journal Article

Journal: Public Relations Review

ISSN: 0363-8111

Issue: 5

Volume: 45

Number of pages: 1

Publication year:2019

DOI: https://doi.org/10.1016/j.pubrev.2019.101851
Handle: http://hdl.handle.net/1854/LU-8636678
WoS Id: 000503913300009
ArticleNumber: UNSP 101851