Publications
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An emotional journey : detecting emotion trajectories in Dutch customer service dialogues Ghent University
The ability to track fine-grained emotions in customer service dialogues has many real-world applications, but has not been studied extensively. This paper measures the potential of prediction models on that task, based on a real-world dataset of Dutch Twitter conversations in the domain of customer service. We find that modeling emotion trajectories has a small, but measurable benefit compared to predictions based on isolated turns. The models ...
Emotion regulation in children with emotional problems Ghent University
The temporal deployment of emotion regulation strategies during negative emotional episodes KU Leuven
Time is given a central place in theoretical models of emotion regulation (Gross, 1998, 2015), but key questions regarding the role of time remain unanswered. We investigated 2 such unanswered questions. First, we explored when different emotion regulation strategies were used within the course of an emotional episode in daily life. Second, we investigated the association between the temporal deployment of strategies and negative emotional ...
What’s in an Emotion Word? The Multiple Roles of Labeling in Emotional Functioning and Well-Being KU Leuven
Facial emotion recognition impairment predicts social and emotional problems in children with (subthreshold) ADHD KU Leuven
Children with attention-deficit/hyperactivity disorder (ADHD) symptoms often experience social and emotional problems. Impaired facial emotion recognition has been suggested as a possible underlying mechanism, although impairments may depend on the type and intensity of emotions. We investigated facial emotion recognition in children with (subthreshold) ADHD and controls using a novel task with children's faces of emotional expressions varying ...
Emotional RobBERT and insensitive BERTje : combining transformers and affect lexica for Dutch emotion detection Ghent University
In a first step towards improving Dutch emotion detection, we try to combine the Dutch transformer models BERTje and RobBERT with lexicon-based methods. We propose two architectures: one in which lexicon information is directly injected into the transformer model and a meta-learning approach where predictions from transformers are combined with lexicon features. The models are tested on 1,000 Dutch tweets and 1,000 captions from TV-shows which ...
Surviving the emotional rollercoaster called entrepreneurship: The role of emotion regulation University of Antwerp
The entrepreneurial journey is often experienced as an emotional rollercoaster, but we know very little about how entrepreneurs can ride it most effectively to increase their ventures' chances of survival. We investigate how entrepreneurs' habitual use of cognitive reappraisal and expressive suppression - two well-established types of emotion regulation - impact on the likelihood of their venture surviving. Drawing on a sample of 183 technology ...