From Participatory to Lateral Surveillance: Municipal Apps as Platforms for Digital Informants Vrije Universiteit Brussel
Municipal apps prompt citizens to report incidents of urban disorder and nuisance in a quick and simple manner directly from their mobile devices to the relevant municipal department. Presented as participatory surveillance tools, these apps allow local authorities to crowdsource information on the urban environment directly from citizens. However, these same platforms also enable individual citizens to anonymously report one another for minor ...